LG
Larry G
1 reviews | Active since Jun 2009
15 Oct 2021, 13:01
Liberty Life customer service irresponsive.
I find it impossible to get response about the status of Liberty Life policy. Emails to *** go unanswered except for the auto response. Emails escalated to *** go unanswered except for the auto response. Phone calls to ***responds "contact center not available" Calls to *** responds "not available use ***" Calls to *** is a useless self help line. I need to talk to a person to determine the status of a policy.
Helpful (0)
Replies (7)0
Replies (7)LG
Larry G's updateReviewer Update
16 Oct 2021, 10:00Here is the query I sent to your customer service on the 18 Aug which has not been answered.
I am busy wrapping up the estate of my Mother Mrs Helene Green ID *** who passed away on the 4th Aug.
In the process I came across a document showing that she had a Liberty Life policy number ***. for which I can find no further details.
I would appreciate if you could investigate this policy and let me know the status.
Your assistance would be much appreciated.
I am busy wrapping up the estate of my Mother Mrs Helene Green ID *** who passed away on the 4th Aug.
In the process I came across a document showing that she had a Liberty Life policy number ***. for which I can find no further details.
I would appreciate if you could investigate this policy and let me know the status.
Your assistance would be much appreciated.
LG
Larry G's update16 Oct 2021, 10:00
Reviewer Update
Here is the query I sent to your customer service on the 18 Aug which has not been answered.
I am busy wrapping up the estate of my Mother Mrs Helene Green ID *** who passed away on the 4th Aug.
In the process I came across a document showing that she had a Liberty Life policy number ***. for which I can find no further details.
I would appreciate if you could investigate this policy and let me know the status.
Your assistance would be much appreciated.
I am busy wrapping up the estate of my Mother Mrs Helene Green ID *** who passed away on the 4th Aug.
In the process I came across a document showing that she had a Liberty Life policy number ***. for which I can find no further details.
I would appreciate if you could investigate this policy and let me know the status.
Your assistance would be much appreciated.
LG
Larry G's updateReviewer Update
25 Oct 2021, 15:33Dear Naome
When can I expect a reply to my query.
Regards
Larry Green
When can I expect a reply to my query.
Regards
Larry Green
LG
Larry G's update25 Oct 2021, 15:33
Reviewer Update
Dear Naome
When can I expect a reply to my query.
Regards
Larry Green
When can I expect a reply to my query.
Regards
Larry Green
LG
Larry G's updateReviewer Update
26 Oct 2021, 10:05Dear Naome
You did not answer the question.
Your answer concerns policy number ***, of which I am fully aware.
The query I have is about policy number ***.
Please read the message above, which asks the question very clearly.
Regards
Larry Green
You did not answer the question.
Your answer concerns policy number ***, of which I am fully aware.
The query I have is about policy number ***.
Please read the message above, which asks the question very clearly.
Regards
Larry Green
LG
Larry G's update26 Oct 2021, 10:05
Reviewer Update
Dear Naome
You did not answer the question.
Your answer concerns policy number ***, of which I am fully aware.
The query I have is about policy number ***.
Please read the message above, which asks the question very clearly.
Regards
Larry Green
You did not answer the question.
Your answer concerns policy number ***, of which I am fully aware.
The query I have is about policy number ***.
Please read the message above, which asks the question very clearly.
Regards
Larry Green
LG
Larry G's updateReviewer Update
29 Oct 2021, 13:13When will I receive a reply about policy number ***
LG
Larry G's update29 Oct 2021, 13:13
Reviewer Update
When will I receive a reply about policy number ***
LG
Larry G's updateReviewer Update
03 Nov 2021, 12:46I have still not received a reply to my query.
LG
Larry G's update03 Nov 2021, 12:46
Reviewer Update
I have still not received a reply to my query.
LG
Larry G's updateReviewer Update
12 Nov 2021, 12:54When will I receive a reply to this query?
The original query was made in August. 3 months ago.
The original query was made in August. 3 months ago.
LG
Larry G's update12 Nov 2021, 12:54
Reviewer Update
When will I receive a reply to this query?
The original query was made in August. 3 months ago.
The original query was made in August. 3 months ago.
LG
Larry G's updateReviewer Update
25 Nov 2021, 12:27I finally received an satisfactory answer to this issue from Mariana Radermeyer on 24 and 25 November.
Thank You
Thank You
LG
Larry G's update25 Nov 2021, 12:27
Reviewer Update
I finally received an satisfactory answer to this issue from Mariana Radermeyer on 24 and 25 November.
Thank You
Thank You