Liberty life cover is a ****

Numerous attempts of getting a life policy paid out to beneficiaries a year later after policy holder passed. The reason why she took up a life cover was for her dependents not to suffer in the event she passes on and I would assume this was promised to her when she had taken up the life cover. 12months + later her dependents are being sent from pillar to post with no outcome and no one to fight for them. Empty promises and no communication from advisor Warren Berry. If you have a life policy with Liberty and think your dependents are protected think again, they will suffer upon your death after paying them your hard earned premiums.