RB
Rene B

1 reviews | Active since May 2018

16 Aug 2018, 09:40

Liberty Life call centre just wont stop calling

I have received at least 4 calls a day for the past 6 weeks from nr ********** . This is the number from a Liberty Life call centre that wants to sell insurance. When I answer no one speaks. Liberty Life should teach their staff proper phone manners.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply17 Aug 2018, 07:27
Official

Dear Ms Barnard

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

Your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will shortly respond with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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