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hanneskruger H

1 reviews | Active since Nov 2016

16 Oct 2019, 18:12

Liberty Life blowing smoke

I Nico Lombard, have since dated 13 September 2019 submitted all forms for the claim(NO3847C) of my providant fund. After numerous calls money spend to date i have nit recieved payment. I find Liberty Life to have a whatever attitude to my financial needs with false promises that simply do not materialize. The staff to be untrained and *********** not only do they supply me with wrong old claims instead of current claim. Or missing in action management. " either in meetings or just not present do any of these "trained" staff work ? P.s im fedup of your excuses and pathetic service your establishment is nothing more than a waist of time. Noah build the arc faster than what your so called company settles claims

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply22 Oct 2019, 18:28
Official
Dear Nico 

We apologise for the frustration that you have been experiencing  and I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will respond to you shortly with feedback.
Please contact me should you require any further information or assistance.

Regards
Naome Ncube 
Liberty Group Customer Relations
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