LS
Leigh S

1 reviews | Active since Nov 2015

05 Dec 2025, 10:36

Liberty Life bad service and advice given!!!

I have had this for year and the lack of service blows my mind even the ombudsman does not bother them and as I now know that my best interests were not put first I will be taking this further. I am sick of leaving messages to be called back and when you want to speak to a senior they are "always in meetings"

0
Replies (2)
LS
Leigh S's update15 Dec 2025, 05:51
Reviewer Update
We are thoroughly investigating the matter and are committed to resolving it quickly. We will follow up with an update within the next five business days.

This was part of the email I got, we are now another 10 days down the line with not even a phone call!!!
LS
Leigh S's update18 Dec 2025, 07:04
Reviewer Update
So they call have no idea what the issue is and when told they must call later or tomorrow they don't bother getting back to you.