PT
Pinkie T
1 reviews | Active since Jul 2018
09 Sept 2019, 13:31
Liberty Life
I took an educational plan for my daughter with Liberty in 2003. Big mistake. NO ONE must take an educational plan with Liberty they don't want to pay within 7days as they promise. This is just nonsence.
Helpful (0)
Replies (2)0
Replies (2)
Liberty Group South Africa's replyOfficial
12 Sept 2019, 10:23Dear Ms Tendani
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for an urgent investigation and resolution. We will shortly respond with feedback. Kind Regards
Lerato Rikhotso
Group Customer Relations
***
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for an urgent investigation and resolution. We will shortly respond with feedback. Kind Regards
Lerato Rikhotso
Group Customer Relations
***
Liberty Group South Africa's reply12 Sept 2019, 10:23
Official
Dear Ms Tendani
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for an urgent investigation and resolution. We will shortly respond with feedback. Kind Regards
Lerato Rikhotso
Group Customer Relations
***
Thank you for your posting. I would like to sincerely apologize for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for an urgent investigation and resolution. We will shortly respond with feedback. Kind Regards
Lerato Rikhotso
Group Customer Relations
***
PT
Pinkie T's updateReviewer Update
16 Sept 2019, 09:40Good Day Lerato
What you did its how you Liberty operates. It's not fair. You did the same thing on all 3 policies. It is unfair business practice. Stop lying to your clients start respecting them. I'm glad you did this to the youth which are future investors I'm 200% sure they will never take any policy with Liberty. I'm also sure they Wil tell their friends,family and pres how badly you treated us.I also hope no one takes a policy with Standard Bank or Liberty financial adviser because you treat your customers as trash while it'
What you did its how you Liberty operates. It's not fair. You did the same thing on all 3 policies. It is unfair business practice. Stop lying to your clients start respecting them. I'm glad you did this to the youth which are future investors I'm 200% sure they will never take any policy with Liberty. I'm also sure they Wil tell their friends,family and pres how badly you treated us.I also hope no one takes a policy with Standard Bank or Liberty financial adviser because you treat your customers as trash while it'
PT
Pinkie T's update16 Sept 2019, 09:40
Reviewer Update
Good Day Lerato
What you did its how you Liberty operates. It's not fair. You did the same thing on all 3 policies. It is unfair business practice. Stop lying to your clients start respecting them. I'm glad you did this to the youth which are future investors I'm 200% sure they will never take any policy with Liberty. I'm also sure they Wil tell their friends,family and pres how badly you treated us.I also hope no one takes a policy with Standard Bank or Liberty financial adviser because you treat your customers as trash while it'
What you did its how you Liberty operates. It's not fair. You did the same thing on all 3 policies. It is unfair business practice. Stop lying to your clients start respecting them. I'm glad you did this to the youth which are future investors I'm 200% sure they will never take any policy with Liberty. I'm also sure they Wil tell their friends,family and pres how badly you treated us.I also hope no one takes a policy with Standard Bank or Liberty financial adviser because you treat your customers as trash while it'