iB
imtiaz B

1 reviews | Active since Jun 2015

20 Apr 2020, 10:26

Liberty is now *****ing from me

Hi Liberty

Since this is the only way to get anyone there to respond, i will be communicating to you via this channel from now on, The Broker had confirmed an amount of 11821.32 to be paid out from this policy (which i confirmed on the portal as well). With them dragging their feet, 2 subsequent debits of R1210 have gone of my account. and the best part is that i still received a lesser amount of 11556, so its lower than the original quoted and confirmed amount AFTER 2 debit orders as well.

This is completely unacceptable to be *****ing from people during this time.

Since your company decided to drag their feet (this was before COVID19 so thats not the cause really) I demand my refund of my 2 subsequent debits which i didnt authorize!

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