nP
nomathole P

1 reviews | Active since Aug 2018

27 Aug 2018, 12:14

liberty is a joke

Liberty is a joke customer service is bad called them about 5 times for the same thing keep getting different stories for such a big company you guys truly dont care about your customers. I had to email forms five times and thats so expensive for someone who is a single parent. Do you even know about the TCF act

Im appalled

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply31 Aug 2018, 12:41
Official

Dear Ms Pila

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

Your complaint has been escalated to the relevant management for urgent investigation and resolution.

We will shortly respond with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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