1 reviews | Active since Dec 2016

14 Jul 2019, 06:34

Liberty finance absolutely useless

I put money into Liberty investments 2 years ago and this money has never grown since, to date the value of this money is less than the initial capital invested. In January this year I initiated the process to move my money from Liberty to Discover, and now it is 7 months later and still Liberty has not yet released the money to Discovery. I transferred money from Old Mutual to Discovery and that took a month. What an absolutely useless organisation Liberty is! I just want my money GONE from Liberty so that I can be rid of this company but still they hold onto my money - but they were very quick to take it, which was within a month - now 7 months and counting to get the money transferred from them!

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply15 Jul 2019, 15:51
Official
Dear Craig 

We apologise for the frustration that you are experiencing and I have forwarded you complaint to our actuarial department for urgent investigation and response.

We will respond to you shortly with feedback.

Please contact me in the interim should the need arise.

Regards
Naome Ncube 
Liberty Group Customer Relations
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