Liberty Failing Dismally on Business Ethics

Life Policy to be cancelled being that I am dissatisfied with the services I have received.

Liberty financial advisors have failed dismally to touch basis with me over the number of years Ive been insured and invested.

No one has bothered to provide me with a courtesy call to speak to me about upgrading my policy investments or provide me with proper financial advice, over the 11years. Due to this I have lost out on my ADLIB (premiums cash back bonus).

To top it all up, Liberty employees don't even have the decency to make their clients feel valued or special on their birthdays. Surely Liberty could atleast pretend they care by sending an sms wishing them the best on their Birthdays.

Liberties policies are not competitive to other Life Insurance companies out there and they have certainly dropped their standards over the years.

It's it ironic how Liberty are so prompt to send their clients sms advising of their premiums increasing but fail to send their regards to clients on their birthdays.

Liberty has certainly lost there focus on business ethics.