Liberty don't know what they are doing

<p>I had taken a policy for my mum a while back and Liberty where very fast in completing the sign up process and I have been making payments towards this policy since inception. However after calling in to change my banking info Liberty had no record of my mum's correct details and even had her name incorrectly. This means that if i had made a claim towards this they would not have paid and no one even cared to verify and correct this information. I have been paying premuims for more than a year and i was paying it towards a policy that isnt even valid. I am now going to take this up and ensure that Liberty life is held accountable for what they have done. I will def seek legal action as i want my premuims refunded as this was not the person i agreed to ensure.</p>