1 reviews | Active since Aug 2011
Liberty did not pay out the full policy amount.
<p>34 years ago my now deceased father took out a policy in my name. It was titled The Little Millionaire. My father passed away on the 14 June 2017.</p> <p>I then went to Liberty to claim from the policy. I spoke with Victor Marungwana who showed me that the balance on the policy was approximately R34,000.</p> <p>The claim was processed after much difficulty from Victor Marungwana.</p> <p>Upon checking my bank balance today, I see that only R7,131.67 was paid out? What happened to the rest +- R26,000??</p>
Dear Mr Silva
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Mr Silva
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
