1 reviews | Active since Dec 2009
Liberty delaying claims processing
Good day I have 2 active claims with Liberty for severe illness. One was lodged 04/05/18 no finalisation. New separate claim submitted on 30/05/18. Past the 10 working day turnaround time. Still no finalisation. I am in direct contact with the assessor, but I still have no resolution. I need the matter escalated! Frustrated!
Dear Mrs Meyer
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Mrs Meyer
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations