1 reviews | Active since Aug 2011
Liberty de*****ing the old
I am writing this review on behalf of my mum who lost her job and liberty is with holding her provident fund... we have been trying for almost 3 years to get the money from them and this is our last option. The last time we spoke to liberty they advised that my mum has signed over her fund to the company that fired her... to this day we have no proof of that or a document giving liberty the authorization to do so.... we are tired of the fight and our next attempt would be to take liberty to the news papers and speak out because this has gone on for long enough!
Dear Reezan
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Reezan
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will shortly respond with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations