Liberty deducts money while no longer a member.

Liberty deducted money while I am no longer a client. My broker followed legislation but they do not recognise this and decided that deducting money while my policy was moved to another company was the right thing to do. Now forms have to be filled in which is not required in terms of the financial act. More admin while they have my money!

Up to now I had no problem with them, just that Alan Gray offers additional features I need. So now Alan Gray is being accommodating (5 stars to them) and I have now become a vocal person that will actively discourage people from investing with Liberty.