IM
Izelle M
1 reviews | Active since Jan 2018
05 Apr 2019, 13:12
Liberty confirm policy and policy values and,four months later,claims that policy does not exist.
I have written confirmation from Liberty that my client`s policy exists as well as the values on the RA.I have started a transfer in NOVEMBER LAST YEAR and have received notification TODAY that my client`s policy all of a sudden does not exist.How weird is that?Liberty provided the information to me.Liberty confirmed the values. And all of a sudden the policy does not exist? Really?
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Liberty Group South Africa's replyOfficial
17 Apr 2019, 16:29Dear Ms du Plessis
Thank you for your mail.
Agreeable to our telephonic conversation earlier on refers:
I am glad that there is progress on this matter.
Please feel free to contact me should you require any information.
Regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your mail.
Agreeable to our telephonic conversation earlier on refers:
I am glad that there is progress on this matter.
Please feel free to contact me should you require any information.
Regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply17 Apr 2019, 16:29
Official
Dear Ms du Plessis
Thank you for your mail.
Agreeable to our telephonic conversation earlier on refers:
I am glad that there is progress on this matter.
Please feel free to contact me should you require any information.
Regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your mail.
Agreeable to our telephonic conversation earlier on refers:
I am glad that there is progress on this matter.
Please feel free to contact me should you require any information.
Regards
Sizwe Ncipha
Liberty Group Customer Relations
***