Liberty cant keep their word.

<p>ATTENTION LIBERTY: PLEASE READ CAREFULLY I HAVE MULTIPLE PRODUCTS WITH YOU, BEFORE RESPONDING. It normally takes several emails and correspondances before we arrive at same page, so please read the last part of this complaint carefully to understand my compaint.</p> <p>I had complained about Liberty, regarding my policy with Capital Alliance, that Libery now underwrites. I had sent banking details to a Shaqueel, who promised to reload debit order, despite agreeing in writing, via email. I have been waiting since January for this to be actioned, over and above this I keep calling the call center only to be ignored. I CANT NOT BELIEVE such poor, questionable service would be rendered by an organisation that prides itself as a leading service provider. I shudder to think what your medical aid will be like. Clearly Liberty does not bother about its reputation. YOU UNDERTOOK to assist this by reloading debit order, and you just ignored this. you also promised me to post me policy schedule from January which you ignored. Please do not speak about the policy starting with 5. I am referring to DXU policy, which you undertook to resolve from December 2016.</p>