1 reviews | Active since Mar 2018
Liberty a ****!!!
Liberty wants to send my mum to the grave by causing her depression and I will not allow it !!! My mum has been paying liberty policy since year 2000 then mid year of 2025 they sent her an email saying they see they have been receiving payments from her but cannot locate them as to what they for.. After a whole 25years of paying for them to come back and say they don’t know what the money has been for ??How is that ?? My mum has then since said for 25 years I’ve been under pretence that she is covered had she died or any of her kids or grandchildren that she has covered she would have been under a shock of her life .. She then asked that they cancel everything and just refund her so she can go to trustworthy companies,it’s been 6 months of giving my mum a run around ,asking for documents that she has made sure that y’all receive everything ,last we thought everything is falling into place when yall asked for her bank acoount ,tax clearance and 3 months bank statements of which she submitted.. Now when money is not expected to be refunded you asking for proof from day she started paying??
We talking of a woman that is now a pensioner who had retired ,yet has made sure she paid her policies for 25full years every month without fail until you broke the news that yall don’t know why is she paying ..
Where is she supposed to get a paper trail from the different bank she has used till date ??? I’m so disgusted by the treatment that Liberty has given my mother after her being faithful to them for 25 full years & just want to win over her hard earned money that came with sacrifices just to make sure that herself with her kids who are now old and married,that she extended to cover the grandchildren.. My mother is sick ever since she has been dealing this issue that the doctors are even picking up BP because of the stress when she thinks of these years..
I need people to be aware of the **** Liberty is ,they may have done it with others but I’m not gonna let this go ,I will fight Liberty until they do my mum right because this is not on at all!!!
It’s been 2 weeks and no one has been in contact with my mother as you promised that the matter has been escalated for urgent investigation and resolution.
My mother is still sitting with a lot of stress caused by Liberty and as of now we have choice but to seek further assistance with the Ombudsman and Media , that’s where we taking this.
We will not leave until my mum gets back what’s due to her that she has paid to you for all these years.
It’s been 2 weeks and no one has been in contact with my mother as you promised that the matter has been escalated for urgent investigation and resolution.
My mother is still sitting with a lot of stress caused by Liberty and as of now we have choice but to seek further assistance with the Ombudsman and Media , that’s where we taking this.
We will not leave until my mum gets back what’s due to her that she has paid to you for all these years.