NB
Nozipho B
1 reviews | Active since Aug 2012
30 Mar 2016, 08:47
Late Debit
Dear Liberty...The agreement between us was that you would debit my account on the 25th of every month. I understand that the 25th was a holiday however you had the 24th, 26th and the 29th to run the debit. I assumed the debit had already gone through and took out the money that was left in my account. Please pay my bank fees for the bounced debit order.
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Replies (1)Liberty Group South Africa's replyOfficial
30 Mar 2016, 09:15Hello NBaard,
We apologise for the frustration this matter has caused you.
I have escalated this to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration this matter has caused you.
I have escalated this to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply30 Mar 2016, 09:15
Official
Hello NBaard,
We apologise for the frustration this matter has caused you.
I have escalated this to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration this matter has caused you.
I have escalated this to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
