NB
Nozipho B

1 reviews | Active since Aug 2012

30 Mar 2016, 08:47

Late Debit

Dear Liberty...The agreement between us was that you would debit my account on the 25th of every month. I understand that the 25th was a holiday however you had the 24th, 26th and the 29th to run the debit. I assumed the debit had already gone through and took out the money that was left in my account. Please pay my bank fees for the bounced debit order.

0
Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply30 Mar 2016, 09:15
Official
Hello NBaard,

We apologise for the frustration this matter has caused you.

I have escalated this to the relevant management for investigation and response.

We will respond to you shortly with feedback.

Kindly contact me on *** should you require any further assistance.

Kind regards
Jolene Lottering
Liberty Group Customer Relations
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