MN
Malcolm N
1 reviews | Active since Dec 2016
31 Mar 2023, 23:00
Lack of support
I e-mailed Liberty after with an urgent query. I received acknowledgement of the e-mail and was advised I would receive feedback within one working day however I have had no feedback since.
Helpful (0)
Replies (5)0
Replies (5)MN
Malcolm N's updateReviewer Update
03 Apr 2023, 14:44Hi Lerato,
Are you saying you are unable to locate the e-mail I sent? What is the point of the acknowledgement I received if nobody actually received the e-mail?
Are you saying you are unable to locate the e-mail I sent? What is the point of the acknowledgement I received if nobody actually received the e-mail?
MN
Malcolm N's update03 Apr 2023, 14:44
Reviewer Update
Hi Lerato,
Are you saying you are unable to locate the e-mail I sent? What is the point of the acknowledgement I received if nobody actually received the e-mail?
Are you saying you are unable to locate the e-mail I sent? What is the point of the acknowledgement I received if nobody actually received the e-mail?
MN
Malcolm N's updateReviewer Update
03 Apr 2023, 15:17Please address the query raised as your request for policy information makes no sense. If you don't understand the query please escalate to someone who does.
MN
Malcolm N's update03 Apr 2023, 15:17
Reviewer Update
Please address the query raised as your request for policy information makes no sense. If you don't understand the query please escalate to someone who does.
MN
Malcolm N's updateReviewer Update
04 Apr 2023, 09:37Hi Lerato,
Nobody has contacted me as yet. I also await contact details of the CEO that you agreed to send to me.
Nobody has contacted me as yet. I also await contact details of the CEO that you agreed to send to me.
MN
Malcolm N's update04 Apr 2023, 09:37
Reviewer Update
Hi Lerato,
Nobody has contacted me as yet. I also await contact details of the CEO that you agreed to send to me.
Nobody has contacted me as yet. I also await contact details of the CEO that you agreed to send to me.
MN
Malcolm N's updateReviewer Update
06 Apr 2023, 16:00The issue is still unresolved and I await the contact details of the CEO as you advised you would send to me.
MN
Malcolm N's update06 Apr 2023, 16:00
Reviewer Update
The issue is still unresolved and I await the contact details of the CEO as you advised you would send to me.
MN
Malcolm N's updateReviewer Update
06 Jun 2023, 14:21Lerato clearly **** to me and nothing has been done about the issue raised as once again an acknowledgement of my e-mail and nothing thereafter!
MN
Malcolm N's update06 Jun 2023, 14:21
Reviewer Update
Lerato clearly **** to me and nothing has been done about the issue raised as once again an acknowledgement of my e-mail and nothing thereafter!