KR
Karishma R
1 reviews | Active since Apr 2022
29 Apr 2022, 15:32
K RM
I am absolutely disgusted my withdrawl from my pesional fund payout was suppose to be paid a week ago and when i called everyday this week they gave me the same excuse that my payment was in the batch...i have had 4 failed debit orders written to their contact us and customer relations and asked for a manager and got no help!!!! I am suppose to have paid for my fees today as i was going to use that money for that and now i will not be able to write my exam but do companys like liberty give a damn? No they dont!!!
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Replies (1)
Liberty Group South Africa's replyOfficial
29 Apr 2022, 16:38 Dear Karishma
I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the relevant manager for urgent investigations and response.
We will respond to you shortly with feedback.
Regards
Lerato Rikhotso
Liberty Group Customer Complaints
***
I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the relevant manager for urgent investigations and response.
We will respond to you shortly with feedback.
Regards
Lerato Rikhotso
Liberty Group Customer Complaints
***
Best regards,
Liberty Group South Africa's reply29 Apr 2022, 16:38
Official
Dear Karishma
I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the relevant manager for urgent investigations and response.
We will respond to you shortly with feedback.
Regards
Lerato Rikhotso
Liberty Group Customer Complaints
***
I apologize for the frustrations that you have experienced.
I have forwarded your complaint to the relevant manager for urgent investigations and response.
We will respond to you shortly with feedback.
Regards
Lerato Rikhotso
Liberty Group Customer Complaints
***
Best regards,