SF
Stan F
1 reviews | Active since Oct 2010
09 Mar 2015, 08:30
IS MY CAPITAL AT RISK - I THINK SO
I reported that I could not access my Capital Alliance Investment via the Website. Reported on a number of occasions Ref ***6, ***4, ***8. I was promised rectification. Has not happened.<br> I am concerned my Investment is at risk. Can not contact senior person they have built the wall of china around them to avoid interaction. Wall needs to broken down. The service is pathetic to say the very least.
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Replies (1)Liberty Group South Africa's replyOfficial
09 Mar 2015, 08:47Hello fesser,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply09 Mar 2015, 08:47
Official
Hello fesser,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
