MG
Michelle G

1 reviews | Active since Dec 2016

28 Dec 2016, 23:27

investment or *******

<p>I have had an investment with Liberty life for more then 10 years. This year has been a tough year with some tough choices & i had to cancel the investment that i have been making to them for all this time. Liberty Life has charged me a whopping R6000 to cancel with them & now refuses tyo pay the investment out to me. With this economic strain & as a single mother, what do i do to keep my kids in school & put food on the table. Should i really end my life Liberty Life so that you would finally pay what is mines to my children & at least for one year they will have a decent schooling.....what does it matter if they do not have a mother......absolutely disheartened & saddened by this......</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply29 Dec 2016, 10:14
Official

Dear Michelle

Thank you for your posting.

We sincerely apologise for the frustrations that you are experiencing.

Your complaint has been escalated to the relevant management for urgent investigations.

We will respond shortly with feedback.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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