KM
Khona M
1 reviews | Active since Feb 2015
02 Mar 2015, 12:42
Investment
Good Day,<br> <br> I have an existing life insurance with the company. Beginning of the year I spoke to a Consultant that promised to come see me as I need some investment and also explanation on how they work. A month later, still no response. I called the customer centre of which I was promised that someone will call me on the day or a day later. Up to date, I have not heard from them.
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Replies (1)Liberty Group South Africa's replyOfficial
02 Mar 2015, 15:59Hello cmcinga,
Thank you for your posting.
We apologise for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Liberty Group South Africa's reply02 Mar 2015, 15:59
Official
Hello cmcinga,
Thank you for your posting.
We apologise for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting.
We apologise for the frustration that you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
***
