Invest or insure elsewhere due to bad admin system.

Hi,

Please think twice before putting your savings into an account at Liberty or taking an Investment with them etc.

I have emailed their contact center a week ago and still do not have an answer to my query. ********** sends and automated reponse that I will have an answer from them in 48 hours. Guess what it is 7 DAYS Later. SHOCKING.

Also, when I call the call center I get told different stories. This is really shocking that staff in the same department can give clients different information on different phone calls relating to the same query.

Dealing with this company is really tiring and exhausting. You do not even get an e-mail sorry for not being able to answer you in 48 hours as promised.

Please South Africans do not trust this company with your life savings.

Kind regards.