JD
Joanne D

1 reviews | Active since Aug 2017

30 Aug 2017, 20:46

Invasion of private information

So I was told by MTN that your company called me to upgrade my data package, now i ask myself, how is this possible? Who gave you the right to access my private information? I dont recal being asked if I would mind Liberty Life accessing my information. Nor do I think what you've done is legal, how dare you? So now apparently I'm stuck in some bogus contract until 2019 so Im asking you to please produce the signed contract? If you have my signature on any dotted line then I'll apologise, but until then I'll concider you people ********* & ********. Fix this problem! Since when does liberty life do mtn upgrades?????

0
Replies (3)
JD
Joanne D's update31 Aug 2017, 13:48
Reviewer Update
No reply as yet, hmmn? Seems nobody cares about complaints on hello peter anymore
Liberty Group South Africa
Liberty Group South Africa's reply31 Aug 2017, 14:08
Official

Dear Joanne

Thank you for your posting.

As per our telephonic conversation earlier on refers:

Can you please try to get more details from MTN regarding the person who sold this contract to you.

Please feel free to contact me should you require any further assistance.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

***

JD
Joanne D's update03 Sept 2017, 19:59
Reviewer Update
As it happens MTN is ignoring me & giving me incorrect email adresses & phone numbers to call. so I'm going to go to head office gauteng during the week.