NH
Nasreen H
1 reviews | Active since Feb 2015
16 Feb 2015, 13:27
***********!
I have submitted the cash in policy documents more than 7 days ago with regards to my policy.<br> The email response i receive, continuously requests for additional documents to be submitted, however these documents have been submitted on different days. I have contacted the call centre and have been further advised that my policy has not TO DATE been made as \paid up"whatever the process maybe"
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Liberty Group South Africa's replyOfficial
16 Feb 2015, 13:47Hello NasreenH,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply16 Feb 2015, 13:47
Official
Hello NasreenH,
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***