AN
Andrew N

1 reviews | Active since Nov 2012

06 Jan 2017, 09:20

Income protector

<p>Its typical of these larger companies *****ing people over when it comes to them having to actually pay out, all is well as long as we're paying them, All is well.</p> <p> </p> <p>I have had an income protector,among other policies for about 5 years, paying every month without a problem.</p> <p>My contract with my current company came to an end and when I alerted liberty to the situation, they declined saying that due to me being on contract, I dont qualify. I have been on contract this whole time and they never brought it up as an issue, everything was fine as I was paying them every month, now its an issue. Every time I moved companies etc, I checked with them that everythings ok and of course there was no issues at the time.</p> <p> </p> <p>When I originally got the policy, my broker came to my business and saw that I was listed as a director. I was not and still not getting paid by my company in question. </p> <p>Anyway, apparently by me being a director disqualifies me, this again wasnt an issue all these years until now that I need to claim.</p> <p> </p> <p>Im cancelling my all mo policies, these are a bunch of ****** and so are their "advisors".</p> <p>I just wish i had come onto hello peter before, to see their bad ratings. </p> <p>a DISGUSTING company using the good name they USED to have.</p>

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Replies (2)
AN
Andrew N's update06 Jan 2017, 13:18
Reviewer Update

Ive been contacted, Investigation is underway!

Liberty Group South Africa
Liberty Group South Africa's reply22 Feb 2017, 14:14
Official

Dear Andrew

I trust you are well.

I'm just doing a follow up on the letter emailed to you dated 9.2.2017.

Please let me know if you need any other assistance.

Regards

Elna Lombard

Manager

Group Customer Relations

Liberty Group

email: ***