JG
Jeanne-Mari Gerber
1 reviews | Active since Mar 2013
02 Dec 2015, 11:12
Impossible to get through to a call centre agent!!
I have been trying to contact Liberty Life call centre for the past week as per instruction of my advisor and almost every time I have to put the phone down after 20 minutes of listening to a Titanic song.<br> <br> I expect someone to give me a call back today or I will just reverse the debit orders that went through yesterday.
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Replies (1)
Liberty Group South Africa's replyOfficial
02 Dec 2015, 11:51Hello JG4,
We apologise for the frustration you are experiencing.
I phoned you but was not able to get hold you. I also sent you an email for your ease of reference. Kindly reply to my email and I will gladly assist. Alternatively, please let know when its convenient for me to phone you.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
I phoned you but was not able to get hold you. I also sent you an email for your ease of reference. Kindly reply to my email and I will gladly assist. Alternatively, please let know when its convenient for me to phone you.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply02 Dec 2015, 11:51
Official
Hello JG4,
We apologise for the frustration you are experiencing.
I phoned you but was not able to get hold you. I also sent you an email for your ease of reference. Kindly reply to my email and I will gladly assist. Alternatively, please let know when its convenient for me to phone you.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing.
I phoned you but was not able to get hold you. I also sent you an email for your ease of reference. Kindly reply to my email and I will gladly assist. Alternatively, please let know when its convenient for me to phone you.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***