TT
Thoriso T
1 reviews | Active since Mar 2021
02 Mar 2021, 21:43
Ignored our claim
My father passed away December, we have sent emails and we struggle to reach them on the phone. If we didn't have other means to bury my father he would be lying in a mortuary y for 2 months now.
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Replies (1)
Liberty Group South Africa's replyOfficial
03 Mar 2021, 16:03Dear Thoriso
We apologise for the frustration that you have been experiencing.
Kindly provide me with your father's details for me to assist you accordingly:-
-Policy or Scheme number-ID number
-Initials and Surname
The requested information may be sent to ***.
Please contact me should you require any further information or assistance.
Regards
Lerato Rikhotso
Liberty Group Customer Relations
***
We apologise for the frustration that you have been experiencing.
Kindly provide me with your father's details for me to assist you accordingly:-
-Policy or Scheme number-ID number
-Initials and Surname
The requested information may be sent to ***.
Please contact me should you require any further information or assistance.
Regards
Lerato Rikhotso
Liberty Group Customer Relations
***
Liberty Group South Africa's reply03 Mar 2021, 16:03
Official
Dear Thoriso
We apologise for the frustration that you have been experiencing.
Kindly provide me with your father's details for me to assist you accordingly:-
-Policy or Scheme number-ID number
-Initials and Surname
The requested information may be sent to ***.
Please contact me should you require any further information or assistance.
Regards
Lerato Rikhotso
Liberty Group Customer Relations
***
We apologise for the frustration that you have been experiencing.
Kindly provide me with your father's details for me to assist you accordingly:-
-Policy or Scheme number-ID number
-Initials and Surname
The requested information may be sent to ***.
Please contact me should you require any further information or assistance.
Regards
Lerato Rikhotso
Liberty Group Customer Relations
***