I was ****** by Liberty life

<p>I joined Liberty life (life cover) three years ago, and have been paying with no hustles. When I moved from my old job and started in my current job I was not sure about my pay day as it was my first month. The was not a single month i missed my payment, but to be on the safe side I emailed Liberty life to ask them to do the debit order end of the month. And till today they never deducted my money from my account and on the third month i noticed that they were not deducting I tried to phone them and when got hold of them they told me my life cover lapsed and it is closed. The was no phone call or sms no email sent to me to ask or find out what the reason for not paying. This happened three months ago. When I phoned again they told me I must open a new life cover. Please help.</p>