KM
Khethiwe M
1 reviews | Active since Sept 2009
01 Dec 2015, 05:46
I want my money back
I started on a life cover last month then I was debited an amount of R650 as a once off there after am amount of R348 was debited again<br> I then received a call from my financial advisor saying that no funds was received I then informed him I was debited<br> This month again they debited my account again with R650 them two debit orders of R348 went out this morning<br> I dont get paid millions I want my money back in full and I dont want stories I want it return to my bank account as quick as it was debited<br> no excuses<br> I WANT MY MONEY BACK!!!
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Liberty Group South Africa's replyOfficial
01 Dec 2015, 07:51Hello Khethi,
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
Liberty Group South Africa's reply01 Dec 2015, 07:51
Official
Hello Khethi,
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***
We apologise for the frustration you are experiencing. Your complaint has been escalated to the relevant management for investigation and response.
We will respond to you shortly with feedback.
Kindly contact me on *** should you require any further assistance.
Kind regards
Jolene Lottering
Liberty Group Customer Relations
***