1 reviews | Active since Dec 2014
I want all my money back!!!
A year ago I cancelled my Gym membership to take one through the Liberty Rewards program, had I just stayed with Old Mutual Green life I would have still been collecting my gym money now:(... When I queried their... all of a sudden decision I was told that we did enjoy the Rewards programme while we had it. REALLY!!! Of course we DID, we paid for the damn thing so why shouldn't we have, don't go throwing that at our faces now for the poor \business\" decision you have to make now that obviously suits YOU LIBERTY....not YOUR CLIENTS.<br> I will be going back to Old Mutual, I will not cancel my gym membership as you suggested!!! I will cancel my RA and LIFE policy's that you scored out of having me has your client. <br> I WANT BACK ALL THE PREMIUMS I paid to you over the past year for my RA and LIFE. I do not want that small refund you promised us of R400.00 some change. I will be spreading the word around!!! About you.<br> Kiran Pillay my consultant was Awesome, his service was always great. I can say the same for you LIBERTY!!!"
Thank you for your posting
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information
Kidn regards
Sizwe Ncipha
Liberty Group Customer Relations
***
Thank you for your posting
We apologise for the frustrations you are experiencing. Your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information
Kidn regards
Sizwe Ncipha
Liberty Group Customer Relations
***
