I cannot believe you speak to clients like this!!!

I would just like to thank you for the terrible comment I received from financial advisor, Bradley McFadyen of Honeydew office. <br> <br> I opened a policy and upon signing I requested to be let know that I can cancel my current policy with my current service provider. <br> After the debit order went off on my account and I then paid for Liberty and my other cover(which I wanted to prevent), I received the documents 4 days after the debit order went off. I was very unhappy about this and wanted to cancel the policy as my current service provider offered something better. <br> Today I sent through the refund papers to Bradley, and after explaining that I am now happy, not with Liberty, and I want to cancel the policy, he requested to revise my documents to which I rep****, \No