How cheeky is Liberty ? Paid up RA

In February 2015 my RA was paid up and after discussions with my liberty advisor and careful consideration I chose to NOT take the 1/3rd tax free option and to NOT purchase a living annuity but leave the policy with Liberty as paid up. On Thursday 2 April 2015, I receive a letter from Liberty Credit Control to inform me that my RA needs to be re-instated and that I need to urgently make payment. On examination, Liberty extended my original contract from expiry date February 2015 to expiry date February 2020. To top it all, In January 2015, I requested a full history on the growth of this policy as the maturity value was well under the growth rate given to me by the actuarial department. This is also still questionable.<br> <br> Rather cheeky and in my eyes **********.<br> <br> Lize<br>