Horrible Service, Still Waiting

Day 2 - It’s been 2 days since Abigail Mlangeni (Liberty Life and Universal Life Brokers) told me my money was sent to my bank account and that it would take 24 - 48hrs for it to reflect in my account. A bunch of BS! In what world?? I asked her to send me proof, she didn’t, asked to speak to her Boss/Manager( at 11am - 15:56 )that didn’t happen. I was promised that I’d get my money on the 15th of August 18, Liberty Life is relaxed and it feels and seems like I’m being told to **** off. Liberty Life service is horrible. I honestly don’t know what to do anymore as calls and emails are pointless. I can’t stress how important this is, I need my money as in yesterday. I was so patient with the company what did I do to deserve this?

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The worst service I’ve ever encountered. Being assisted by a woman by the name Abigail Mlangeni, who sounds like she doesn’t want to help AT ALL! I’ve worked in retail for about 5 years so I kinda know when someone doesn’t want to assist/treat an issue as urgent.

Waiting for payment from Liberty for about a MONTH, Abigail Mlangeni waited 3 ****ing weeks to tell me to send a bank statement that’s clear, 3 weeks, she takes 24 hours to reply to my simple request, in fact I have to call her to find out whether she got my email of which she will take another 3 hours to reply. I still haven’t received my payment, management is no where to be found, she **** about the payment being sent to my account but when I called her on it she mumbled and said things I didn’t understand. This happened FOR DAYS!

This is by far the worst service I’ve ever received, when it comes to payment, Unilife Brokers will give you a run for your money. I’m not happy at all!