1 reviews | Active since Nov 2016

02 Nov 2016, 09:16

Horrible service

<p>Sent this on 10 oct:</p> <p>Morning,</p> <p>Ok so we cancelled our policy with you in August, however, i cancelled Own your life in Feb already with my then broker Izak Muller. To date you still debit the own your life. Pls refund all the Own your life debits from Feb 2016 immediately as you are *****ing money.</p> <p>Very urgent please! No response or refund to date. And still debiting the account</p>

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply07 Nov 2016, 09:23
Official

Good morning Bernadine

We apologise for the frustration this matter has caused you. I have escalated your complaint to the relevant management to respond to you.

You will receive feedback shortly.

Kindly contact me on *** should you require any further assistance.

Kind regards
Jolene Lottering
Liberty Group Customer Relations
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