1 reviews | Active since May 2017
Horrible Liberty Life
<p>I have surrendered a policy I had with Liberty Life and according to their policy it takes 5 days to pay, to my surprise, this is the 7th day and no movement as such. Companies should live up to thier SOP's. 5 days should be 5 days.</p> <p> </p> <p>Will never advice anyone to take any policy with them.</p>
Dear Mr Modise
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Mr Modise
Thank you for your posting.
I would like to sincerely apologise for the frustration that you are experiencing.
Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.
We will respond shortly with feedback.
Please feel free to contact me should you require any information.
Kind regards
Sizwe Ncipha
Liberty Group Customer Relations
Dear Liberty
Thanks Sizwe at Liberty for the prompt response.
Regards
Dear Liberty
Thanks Sizwe at Liberty for the prompt response.
Regards