Horrible Experience!

Absolutely horrible experience! I got sick in JUNE 2025. It took the assessor over a month to come back to me saying the condition is covered but I need to be intubated for 2 months or disabled at 6 months to claim critical illness. As for the income protector im STILL waiting. I took out all these policies 2019 to safeguard me should anything happen to me, over 7k/pm in premiums for nothing. I would definitely not recommend Liberty to anyone! Just as comparison- Outsurance assessor called me in a day of submitting the claim, its 3 months since the financial planner emailed info@liberty about my income protector! I will be submitting a complaint to the Ombudsman.