Horrible customer service

I have never been so disgusted about a customer service received from liberty life consultants.

I have been working for Osizweni Motors for about 10yrs ,it so happened that I lost my job in January 2022.

To date I have not received my payment of my contributions…Everytime I call something new is needed.

The claim was done by employer,and everything this query is never resolved.

They said the notice of withdrawal form last page missing, I asked my employer to do, now they saying bank statement is not clear,I’ve resent and asked to check if they have received my documents.

Am asked what is my membership number,I must go back to my employer and ask that.

Really I’ve given all that is needed but it’s as though I am being punished for my money.

Regards

Phindile Mnguni

Identity no:***