TK
Tasneem K
1 reviews | Active since Nov 2014
24 May 2019, 11:44
Horrible communication
I released my fund more than 7 weeks ago, to date no answer on the telephone and you keep getting placed on hold and redirected to the same systematic options.
Helpful (0)
Replies (1)0
Replies (1)Liberty Group South Africa's replyOfficial
24 May 2019, 13:50Dear Ms Khan
We apologise for the service your have received and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Kindly contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the service your have received and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Kindly contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply24 May 2019, 13:50
Official
Dear Ms Khan
We apologise for the service your have received and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Kindly contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the service your have received and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Kindly contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
