Hopeless Service

<p>I decided to transfer my policy from Liberty to another company,little did I realise just how *********** Liberty really is, as 5 months have passed and still I have not been able to do this simple task,the reasons are because they repeatedly send me documents that must be filled in, which I do, but miraculously they lose them, and then send the same documents again and again. The next trick is to then send a new and different document that too must be filled in and then again they claim that the document was not recieved.</p> <p> </p> <p>Why could they not send all the relevent documents together at one time. The reason must be because they are trying to stop people from moving their policies, so they pretend to of not recieved any signed documents and then send them bit by bit to stall and make the process as difficult as possible.</p> <p> </p>