1 reviews | Active since Dec 2016

03 Apr 2018, 21:15

Highway *******

I took out an RA and a provident preservation fund with liberty both on medium risk 7 months ago. To date I have lost 2.5% of the capital investment I have put in. They have made no money on my money but have lost/taken almost R7000 of my money over a period of 7 months. I asked to take my money out of liberty and now they want to charge me R17000 in penalty fees. So over a period of 7 months I will have lost R22000 on the R151000 I have given them... that's on the money I have put in as these policies have not made a cent in profit. From my experience my advice to anybody would be don't invest with liberty because it doesn't look like your money is safe with them or will ever grow in real value.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply04 Apr 2018, 10:44
Official

Dear Mr Barsdorf

We apologise for the frustration that you are experiencing and I have forwarded your complaint to the relevant manager for urgent investigation and response.

We will respond to you shortly with feedback.

Please contact me in the interim should any need arise.

Regards

Naome Ncube

Liberty Group Customer Relations

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