PT
Phuti T
1 reviews | Active since Jul 2021
08 Aug 2021, 17:44
Hellopeter help me
I phuti Teffo,I want to lay complain about Liberty.On May i claimed profident fund and they told me to wait for 15days then i will get the money.After those 15days which they have promised to give me the money i didn't get it, I called them thy said i will get on the 22July then l also didn't get the money? I called them they said on 6August and also i didn't get the money so nou im tired cause i called them on the 6August they said on Tuesdsy ...Please help me
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Liberty Group South Africa's replyOfficial
10 Aug 2021, 16:05Dear Phuti Teffo
I apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
I apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Best regards,
Liberty Group South Africa's reply10 Aug 2021, 16:05
Official
Dear Phuti Teffo
I apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
I apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond to you shortly with feedback.
Please contact me in the interim should the need arise.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Best regards,