Heartbreaking service

I am very disappointed and want nothing to do with Stash Liberty anymore.I just want my money I haven't received after several cashout was made and I'm taken from pillar to post.My son had to spend his birthday without even affording to buy him a cake .I save this little money so I can use it for his 13th birthday which was on the 14th August.Even this day I am phoning and sending emails but no response from them.This is really heartbreaking .I want my wcashout money today .I've been running around close to 3 weeks now .My bobcats are *** and the agent I've been sending my emails is Lethabo and no response from him.