CL
Cleo L
1 reviews | Active since Nov 2011
16 Oct 2019, 16:20
Harassment Calls
I am being harassed everyday by the calls from liberty, when I answer the consultant keeps quiet and hang up after few seconds. I get more than 5 calls a day. With all due respect please remove my number from your database. I don't owe liberty and I don't even have policies with them but they harass me as if i owe them. They use the *** number.
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Replies (1)
Liberty Group South Africa's replyOfficial
22 Oct 2019, 18:24Dear Cleo
We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
Liberty Group South Africa's reply22 Oct 2019, 18:24
Official
Dear Cleo
We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***
We apologise for the frustration that you have experienced and I have forwarded your complaint to the relevant manager for urgent investigation and response.
We will respond shortly with feedback.
Please contact me should you require any further information or assistance.
Regards
Naome Ncube
Liberty Group Customer Relations
***