MvdM
Mari van der Merwe

1 reviews | Active since Nov 2012

05 Jan 2018, 08:57

Harassment

Since November 2017 Liberty Life has been calling me every day (except for the 2 weeks holiday over December). When I answer they terminate the call. I have indicated that I do not want any marketing from them, yet they continue to harass me on a daily basis and seemingly have nothing to say when I do answer the call.

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply08 Jan 2018, 17:54
Official

Dear Ms Van der Merwe

Thank you for your posting.

I would like to sincerely apologise for the frustration that you are experiencing.

Please note that your complaint has been escalated to the relevant management for urgent investigation and resolution.

Please feel free to contact me should you require any information.

Kind regards

Sizwe Ncipha

Liberty Group Customer Relations

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