Ghastly service

I wish I could give it a ZERO. I requested my retirement fund to be paid out on 19 February 2021 due to me being retrenched on 30 June 2020, with all relevant documents as requested by the call centre agent, and again on 22 February 2021, he even assured me that I will receive pay-out in the first week of March, which at that stage was not bad to me, however, I only received my first proper feedback on 1 March which indicates that nothing was done in the meantime. So in my opinion Liberty Life is definitely not worth being used for a retirement annuity, especially when you need your money to survive in this trying times, which they obviously does not care about at all.