NZ
Nkosinathi Z

1 reviews | Active since Sept 2011

25 Sept 2018, 08:47

Funeral Cover

Good people

when I took up the with ya'll it was voluntary and I didn't owe you anything. A naedo collection is not an agreement I had with you, we agreed on the 27th. I've sent you email and told the gentleman who called to cancelled Naedo and it reached deaf ears, seeing that you've created an impression that I owe you for a service you yet to render. I cancel my policy from inception to save myself from this service. Please remove my details from your database and I'll appreciate if there is no sales or retention personel that will call me.

0
Replies (2)
NZ
Nkosinathi Z's update25 Sept 2018, 11:38
Reviewer Update
Thank you Shakeel Eckersley, if from onset u sold the policy, called me for the after sale call - I'll still be with Liberty. You on combat alone and your fellow peers are failing you dismally.
Liberty Group South Africa
Liberty Group South Africa's reply25 Sept 2018, 12:51
Official

Dear Mr Zwane

I would like to sincerely apologise for the frustration that you are experiencing.

I am delighted that one of my colleague has urgently assisted you.

Please feel free to contact me should you require any information.

Regards

Sizwe Ncipha

Liberty Group Customer Relations

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