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Aziz A

1 reviews | Active since May 2012

29 Mar 2016, 18:52

FFS....Stop Spamming Me

For the past couple of days i have received a number of miss calls from a *** number. <br> When i google this number it belongs to Liberty Life.<br> <br> Today i received over 15 calls from this number. They are all miss calls with no voicemail left or an SMS to say who is calling etc.<br> <br> This is unsolicited spam calling and it is rather annoying.<br> <br> I called the call centre and spoke to a Puppy this afternoon around 13:30<br> He was so rude and never apologized. He says he will get someone to remove my details but never even asked what is my number etc that i am been called. I asked for his senior and he advised that his senior is busy and would call me back.<br> <br> I want the following done:<br> The person who is calling me needs to call m and apologize for them spamming me.<br> <br> I want Papi to call me and apologize for lying to me when he said his senior is going to call me back.<br> <br> I will raise the matter with the DMA as this is unsolicited and rather annoying<br> <br> Due to this service i want nothing to do with Liberty Life. Remove my name from your database and do not call me EVER

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Replies (1)
Liberty Group South Africa
Liberty Group South Africa's reply30 Mar 2016, 07:08
Official
Hello azizallyjhb,

We apologise for the frustration this matter has caused you.

I have escalated your complaint to the relevant management for investigation and response.

We will respond to you shortly with feedback.

Kindly contact me on *** should you require any further assistance.

Kind regards
Jolene Lottering
Liberty Group Customer Relations
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